Verbal Communication Skills

Service Description

People who need to make their point very clearly, and often very quickly, tend to follow a simple and easy to follow approach to getting their message across. At USAA, the need to be able to verbally express yourself clearly and effectively is paramount. Whether you need to communicate a new idea to senior managers, influence your colleagues to support your proposal or inspire direct reports to make a change, the workshop shows how to use an OPEN© approach to communication. Projecting confidence, credibility and trustworthiness requires specific tools and strategies. It doesn’t matter whether you are communicating one-to-one, with a small group or team, or even making announcements to larger groups, the basic communication practices remain the same.