Decision Making

Service Description

Making choices at USAA can be difficult, whether it is a purchasing decision, the choice between different courses of action or even recruitment choices. We need to have a clear process for structuring and communicating our decision making methods. An experienced BCR facilitator will walk you through a systematic decision-making process for making a rational choice, avoiding the biases and assumptions that can so often undermine good decision making. Using USAAA relevant case studies and practical exercises, you will learn new ways to make choices and select options. You will learn to think your way through systematic decision making so that you consistently make the RIGHT choice when faced with a range of alternatives and always have a documented, defensible solution.